Category: Case Studies

The Severn Trent Services brilliant blockage busters

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The Network Logistics team in Severn Trent Services prides itself on keeping pipes blockage free.

Responsible for the free flow of private wastewater networks nationwide, they believe their enviable blockage performance results from proactively monitoring the sewers and being armed with the right tools, fleet, data intelligence, and expertise.

Our Regional Service Delivery Manager, said: “If you’ve ever had the misfortune to experience a blockage at your property, or even worse, a sewer flood – you’ll know how awful it can be.

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Drive that leads to promotions in the field

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Lee Wells and Ian Quarton have a lot in common.

They’ve both been promoted by Severn Trent Services to mechanics. They’ll both be studying for an NVQ paid for by the organisation. And they’ve both been drivers at some point in their careers.

Their managers, Mike Killingbeck and Ryan – regional service delivery managers for the north and east of England, respectively – discuss Lee and Ian’s drive for more fulfilling roles.

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Case Study for Staffordshire County Hospital

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Location

Staffordshire County Hospital
Weston Road
Stafford

The issue

Staffordshire County Hospital reported intermittent supply issues causing disruption to the Creche area. This issue that had been running for around four months before Severn Trent Services were asked to investigate.

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GIS helps put Severn Trent Services on the map!

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GIS mapping software is used by many organisations to view and manage location data.

For Severn Trent Services people – who look after thousands of water and wastewater assets across the UK – it’s one of many tools used to save time, save money, and add even more value to customers.

Chris Gilbert, Network Optimisation Manager at Severn Trent Services has been in the water industry for over 30 years.

He said:
“It’s amazing what a phenomenal job people have done with paper and spreadsheets. “But the world’s changed. And GIS mapping software is just one of several ways we use technology to do our jobs better.”

Chris Gilbert

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Protecting a beauty spot from polluted mine water

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Protecting a beauty spot from polluted mine water

Our client

Our client is a county council in the UK.

The location is a woodland park with a canal. An area of natural beauty, the site was once home to a colliery that opened in the mid-nineteenth century. Today it’s a popular spot for hikers, dog walkers, joggers, cyclists, and picnickers.

The reed bed is part of an unmaintained treatment scheme built in the nineties. Once cleaned, the abandoned mine water from the former colliery is used to fill the canal to maintain its level.

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Reed bed refurbishment as part of a site upgrade

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A reed bed refurbishment as part of a site upgrade

Our client

Our client is a UK government ministerial department.

The location is a treatment works serving an operational site with living quarters. It’s been in existence for over a century and is historically significant.

The reed bed – measuring around 30m x 14m – forms part of a sewage treatment works.

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