Andrew from Aqualytix goes back to vet school

Last summer, Andrew Twigg, Head of Operations at Aqualytix – specialists in water treatment and Legionella control – returned to Harper Adams University. This was the same university where Andrew started his career in the water hygiene industry over 15 years ago.

Today, Andrew and his team manage over 2,000 assets onsite to prevent and control the spread of legionella bacteria in the university’s water systems. Those assets include taps, showerheads, cold water storage tanks, thermostatic mixing valves, a swimming pool, and more – all of which 6,000 staff and students use.

However, when Aqualytix won the contract in July 2023, Andrew remembered there weren’t just humans onsite!

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Bramble Woods – Case Study

For several years STS has worked with not-for-profit social enterprise e50k which is run by military community members.  Bramble Woods is a 3.5-acre woodland in Catterick, North Yorkshire which provides service families with a fantastic outdoor space away from a military environment to help overcome the potential issues including access to education and employment, social isolation, and physical and mental health challenges.  The site is not only a beautiful woodland retreat allowing people to connect to nature, but it’s also home to many community events.

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Severn Trent Searches employees create a community sensory garden

Members of Severn Trent Searches, who provide searches and reports for conveyancing, have been busy creating a sensory garden for locals near their office in Nottingham.

The sensory garden is located at St. John the Evangelist Church in Annesley – a stone’s throw from where the Severn Trent Searches team is based.

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Proactively investing in asset infrastructure to boost resilience

This case study describes how our Infrastructure Services teams spotted an opportunity to improve water asset infrastructure to protect future water supplies in a way that avoided disturbing the ecological balance of the local watercourse.

The
customer
site

The site is a stream between a water treatment works and a town populated by around 20,000 people. The works is a private water network owned by our customer and managed 24/7/365 by our multidisciplinary Severn Trent Services teams.

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Uninterrupted Water Supply for 20,000 Customers Despite a Major Burst

Read how our teams worked around the clock to ensure thousands of properties were unaffected by a burst pipe expelling around 250 cubic metres of water an hour.

The
customer
site

This case study refers to a treatment works we manage for a customer that supplies treated water to domestic and commercial properties. Every day our team performs critical activities
to ensure a consistent supply of water 24/7/365.

The
problem

In February 2023, a large burst resulted in around 250 tonnes of water per hour escaping from a three-mile strategic water supply pipe between two reservoirs.

Despite the burst being located and repaired within three hours, it was so severe that it emptied a large reserve of water held in a balance tank. This water would ordinarily keep the treatment process flowing, so the knock-on effect threatened to jeopardise our ability to produce treated water for a population of around 20,000 people.

And what’s more, with air now trapped within the pipeline, the race was on to bleed the pipes before supplies ran dry.

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The Severn Trent Services brilliant blockage busters

The Network Logistics team in Severn Trent Services prides itself on keeping pipes blockage free.

Responsible for the free flow of private wastewater networks nationwide, they believe their enviable blockage performance results from proactively monitoring the sewers and being armed with the right tools, fleet, data intelligence, and expertise.

Regional Service Delivery Manager, Ryan Turton, said: “If you’ve ever had the misfortune to experience a blockage at your property, or even worse, a sewer flood – you’ll know how awful it can be.

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Drive that leads to promotions in the field

Lee Wells and Ian Quarton have a lot in common.

They’ve both been promoted by Severn Trent Services to mechanics. They’ll both be studying for an NVQ paid for by the organisation. And they’ve both been drivers at some point in their careers.

Their managers, Mike Killingbeck and Ryan Turton – regional service delivery managers for the north and east of England, respectively – discuss Lee and Ian’s drive for more fulfilling roles.

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Case Study for Staffordshire County Hospital

Location

Staffordshire County Hospital
Weston Road
Stafford

The issue

Staffordshire County Hospital reported intermittent supply issues causing disruption to the Creche area. This issue that had been running for around four months before Severn Trent Services were asked to investigate.

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