IT’S ONE BIG FAMILY IN WATER SERVICES CONTRACTS

The Water Services Contracts (WSC) department is the largest in Severn Trent Services, a part of Severn Trent. It specialises in providing water and wastewater asset management services for private networks nationwide.

WSC has a team of over 180 highly engaged people, scoring 8.6/10 for engagement in an annual survey, which exceeds industry benchmarks. The department’s turnover rate is lower than the UK average, so employees tend to stay with the company, too.

Many employees have recommended Severn Trent Services to their relatives and partners as a great place to work. We spoke to those who’ve encouraged their friends and family to join, and this is what they had to say.

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AQUALYTIX IS WATER HYGIENE PARTNER FOR COUNTY HOSPITAL, STAFFORD

Aqualytix, a specialist in water treatment and Legionella control, is now in its second year of providing water hygiene services to County Hospital, located in Stafford, part of the University Hospitals of North Midlands NHS Trust.

Since 2022, we’ve expanded our range of services to the hospital, reflecting the partnership’s success in keeping staff and patients safe from water hygiene risks, including Legionella bacteria associated with water systems.

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Improving treatment processes through desludging settlement lagoons

Desludging settlement lagoons

Our client

Our client is a non-departmental public body of the UK government.

The location is a mine water treatment scheme in South Yorkshire.

The two settlement lagoons – with an 11,000m3 capacity – form part of the mine water treatment process.

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Bramble Woods – Case Study

For several years STS has worked with not-for-profit social enterprise e50k which is run by military community members.  Bramble Woods is a 3.5-acre woodland in Catterick, North Yorkshire which provides service families with a fantastic outdoor space away from a military environment to help overcome the potential issues including access to education and employment, social isolation, and physical and mental health challenges.  The site is not only a beautiful woodland retreat allowing people to connect to nature, but it’s also home to many community events.

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Severn Trent Searches employees create a community sensory garden

Members of Severn Trent Searches, who provide searches and reports for conveyancing, have been busy creating a sensory garden for locals near their office in Nottingham.

The sensory garden is located at St. John the Evangelist Church in Annesley – a stone’s throw from where the Severn Trent Searches team is based.

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Proactively investing in asset infrastructure to boost resilience

This case study describes how our Infrastructure Services teams spotted an opportunity to improve water asset infrastructure to protect future water supplies in a way that avoided disturbing the ecological balance of the local watercourse.

The
customer
site

The site is a stream between a water treatment works and a town populated by around 20,000 people. The works is a private water network owned by our customer and managed 24/7/365 by our multidisciplinary Severn Trent Services teams.

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Uninterrupted Water Supply for 20,000 Customers Despite a Major Burst

Read how our teams worked around the clock to ensure thousands of properties were unaffected by a burst pipe expelling around 250 cubic metres of water an hour.

The
customer
site

This case study refers to a treatment works we manage for a customer that supplies treated water to domestic and commercial properties. Every day our team performs critical activities
to ensure a consistent supply of water 24/7/365.

The
problem

In February 2023, a large burst resulted in around 250 tonnes of water per hour escaping from a three-mile strategic water supply pipe between two reservoirs.

Despite the burst being located and repaired within three hours, it was so severe that it emptied a large reserve of water held in a balance tank. This water would ordinarily keep the treatment process flowing, so the knock-on effect threatened to jeopardise our ability to produce treated water for a population of around 20,000 people.

And what’s more, with air now trapped within the pipeline, the race was on to bleed the pipes before supplies ran dry.

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