Terms & conditions

Severn Trent Services is a member of the Severn Trent Plc group of companies.

Please read the following terms and conditions carefully before continuing to use this site.

Terms and conditions of use

1. Introductory Terms

1.1. In consideration of making this website available to you free of charge, you agree that by accessing and using this website (“the Site”) at www.stservices.co.uk either directly or via a hyperlink, you will be bound by the terms and conditions (“the Conditions”) that appear below.

1.2. In the following statements ‘We’ ‘Us’ and ‘Our’ refer to Severn Trent Services

1.3. The content of this website is controlled by Severn Trent Services on its own behalf.

1.4. A cookie is a piece of text which attaches to your hard drive and from which it can store and sometimes track information on how you make use of a website. Please note that the web sites to which the Site may be linked may make use of their own cookies to collect information from you.

1.5. We may use cookies because they will store and recall data which you have previously provided on the Site and will save you from retyping that data every time you enter the Site. We might also use the data gathered by cookies to improve the quality of the Site and Our services to you. For example, we might use cookies to gauge the number of people who make use of the Site and usage patterns.

1.6. You may nevertheless prefer us not to send you any cookies. If this is the case, you can set your browser to automatically reject all cookies. It is also possible to set your browser to notify you if a cookie has been sent to you so that you can, at your option, accept or reject that particular cookie.

1.7. We do currently use session based cookies. This allows us to track how users move through the site, what browser they use and other relevant information. Read more about how we use cookies on our site.

2. General Terms

2.1. These Conditions are governed by English Law and you agree to submit to the exclusive jurisdiction of the English Courts.

2.2. This Site is not intended for distribution to, or use by, any person in a country where such distribution or use would be contrary to local laws or regulations or would create obligations on us which exceed those imposed on us by English Law.

2.3. Nothing in the Conditions shall affect your statutory rights under English Law.

2.4. The Site is provided to you in order to give you access to its content and for you to make use of the facilities provided by the Site for their various purposes. You may download or print copies of the content of this Site for the purposes for which access to the Site is granted and for no other purposes unless you have our written permission.

2.5. We are continually seeking to update and improve the Site. Therefore we may make changes to any part of the Site without notice. These may include changes to these Conditions and you will be bound by any changes to these Conditions the next time you access the Site.

2.6. No purported modification by you of these Conditions will be effective unless we have been notified in writing to our registered address (which notification must expressly refer to this condition 2.5) and unless we have expressly approved of the purported modification.

2.7. If any of these terms and conditions is held to be invalid for any reason, such invalidity will not affect the rest of these terms and conditions which will remain valid and enforceable in all respects.

3. Copyright, Trademarks and Intellectual Property Rights

3.1. For the avoidance of doubt, the copyright, trademarks, domain names and other intellectual property rights (Intellectual Property Rights) in all material and information on the Site (“the Content”) belongs to us or (if it has been licensed to us) to the licensor. All rights are reserved.

3.2. The copyright in this Site is owned or licensed to us. Reproduction is limited to downloading to a local hard disk for your personal use (or printing for your personal use). The content of this website may not be copied or otherwise incorporated into or stored in any other website, electronic retrieval system or in any other publicly available form without our prior written consent.

3.3. Any copying or adaptation of the content, layout or code of this Site, or the creation of an archive or database containing the content (in whole or in part) for any business purpose or other commercial exploitation other than for the immediate purpose for which you have been given access and without our written consent is prohibited and will constitute copyright and/or Trademark infringement.

3.4. If you do download or print copies of the content you must retain any copyright or other intellectual property notices contained in the original.

3.5. All of our logos and associated phrases used on this Site are our trademarks and should not be used without our prior written consent.

3.6. No links to this Site are permitted without our prior written consent.

3.7. If you have any questions concerning Intellectual Property Rights relating to this Site please contact us at enquiries@stservices.co.uk

4. Disclaimers and Limitations of Liability

4.1. Any disclaimers or limitations of liability apply to the fullest extent permitted by law. For the avoidance of doubt, this shall not limit our liability for fraudulent or misrepresentation or personal injury or death to the extent that it is directly caused by our negligence.

4.2. You must ensure that any software downloaded from this Site or from the Internet is suitable for use on your computer and that it is free from viruses. It is solely your responsibility to virus check any software loaded from this Site and to check that it is compatible with your computer. We can accept no responsibility for any damage caused to you or to any third parties by any material which you download from this Site.

4.3. The Site is provided to you on an ‘as is’ and ‘as available’ basis. We cannot warrant that use of this Site will be uninterrupted or error-free or that it will be continuously available. If you place reliance on the availability or content of this Site, then this is at your sole risk.

4.4. We endeavour to ensure that the information contained in this website is accurate. However no representation or warranty, express or implied, is made as to its accuracy and it should not be relied upon. We accept no liability for any loss, howsoever caused, arising from such reliance.

4.5. Where goods or services are purchased via this Site our liability shall be limited as provided by the Terms and Conditions applicable to each purchase.

4.6. By accessing this Site you agree that we will not be liable to you or any third party for any errors or delays in accessing or using the Site or for any actions taken in reliance on it.

4.7. You also agree that we will not be liable for any direct, indirect or consequential loss arising from the access or use of the Site or from your access or use of other material on the internet via web links from this Site. For the avoidance of doubt, where you use this Site for business purposes we will not be liable for any loss of business, profits, contracts, goodwill and/or any other economic loss.

4.8. Hypertext links within this Site may cause you to leave our Site and access other websites not under our control. We do not monitor the content of third party websites and any links provided on the Site are for your convenience only. We make no representation or warranty as to the content of such third party websites. We exclude all liability for any third party material made available on the Site or contained on any third party website that it links to. Any contract concluded with a third party company will be between you and that company only and will be subject to their terms and conditions.
You are responsible for viewing and abiding by the privacy statements and terms of use posted at the linked sites.

4.9. Our aggregate liability for any loss or damage incurred as a result of the use of this Site shall not exceed a total of £100,000.

5. Unless otherwise stated, information transmitted through this Site is not encrypted and could be intercepted by third parties or electronically delivered to parties other than the addressee. Any such information is sent at your own risk and you should therefore consider its sensitivity before sending it.

5.1. We are committed to protecting your privacy and ask that you read our Data Protection and Privacy Policy before providing us with any of your personal details. Where we ask you to provide personal data to us, we will take steps to protect any information you provide while it is in transit to us. Such steps will normally include the use of an encryption mechanism.

Date of Issue: October 2010. Updated: January 2014.