WSC Case Studies Archives - Severn Trent Services

Proactively investing in asset infrastructure to boost resilience

Severn Trent Services ≻ Case Studies ≻ Archive by category "WSC Case Studies"

Posted on September 15, 2023January 4, 2024

This case study describes how our Infrastructure Services teams spotted an opportunity to improve water asset infrastructure to protect future water supplies in a way that avoided disturbing the ecological balance of the local watercourse.

The

customer

site

The site is a stream between a water treatment works and a town populated by around 20,000 people. The works is a private water network owned by our customer and managed 24/7/365 by our multidisciplinary Severn Trent Services teams.

Uninterrupted Water Supply for 20,000 Customers Despite a Major Burst

Severn Trent Services ≻ Case Studies ≻ Archive by category "WSC Case Studies"

Posted on August 24, 2023January 4, 2024

Read how our teams worked around the clock to ensure thousands of properties were unaffected by a burst pipe expelling around 250 cubic metres of water an hour.

The

customer

site

This case study refers to a treatment works we manage for a customer that supplies treated water to domestic and commercial properties. Every day our team performs critical activities
to ensure a consistent supply of water 24/7/365.

The

problem

In February 2023, a large burst resulted in around 250 tonnes of water per hour escaping from a three-mile strategic water supply pipe between two reservoirs.

Despite the burst being located and repaired within three hours, it was so severe that it emptied a large reserve of water held in a balance tank. This water would ordinarily keep the treatment process flowing, so the knock-on effect threatened to jeopardise our ability to produce treated water for a population of around 20,000 people.

And what’s more, with air now trapped within the pipeline, the race was on to bleed the pipes before supplies ran dry.

The Severn Trent Services brilliant blockage busters

Severn Trent Services ≻ Case Studies ≻ Archive by category "WSC Case Studies"

Posted on June 16, 2023April 23, 2024

The Network Logistics team in Severn Trent Services prides itself on keeping pipes blockage free.

Responsible for the free flow of private wastewater networks nationwide, they believe their enviable blockage performance results from proactively monitoring the sewers and being armed with the right tools, fleet, data intelligence, and expertise.

Our Regional Service Delivery Manager, said: “If you’ve ever had the misfortune to experience a blockage at your property, or even worse, a sewer flood – you’ll know how awful it can be.

Continue reading “The Severn Trent Services brilliant blockage busters”

Drive that leads to promotions in the field

Severn Trent Services ≻ Case Studies ≻ Archive by category "WSC Case Studies"

Posted on February 7, 2023April 23, 2024

Lee Wells and Ian Quarton have a lot in common.

They’ve both been promoted by Severn Trent Services to mechanics. They’ll both be studying for an NVQ paid for by the organisation. And they’ve both been drivers at some point in their careers.

Their managers, Mike Killingbeck and Ryan – regional service delivery managers for the north and east of England, respectively – discuss Lee and Ian’s drive for more fulfilling roles.

GIS helps put Severn Trent Services on the map!

Severn Trent Services ≻ Case Studies ≻ Archive by category "WSC Case Studies"

Posted on January 30, 2023July 19, 2023

GIS mapping software is used by many organisations to view and manage location data.

For Severn Trent Services people – who look after thousands of water and wastewater assets across the UK – it’s one of many tools used to save time, save money, and add even more value to customers.

Chris Gilbert, Network Optimisation Manager at Severn Trent Services has been in the water industry for over 30 years.

He said:
“It’s amazing what a phenomenal job people have done with paper and spreadsheets. “But the world’s changed. And GIS mapping software is just one of several ways we use technology to do our jobs better.”

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Category: WSC Case Studies

Proactively investing in asset infrastructure to boost resilience

Uninterrupted Water Supply for 20,000 Customers Despite a Major Burst

The Severn Trent Services brilliant blockage busters

Drive that leads to promotions in the field

GIS helps put Severn Trent Services on the map!

Accreditation and Memberships

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