Severn Trent Services
Contact details by department can be found below
Aqualytix
For enquiries relating to water hygiene, water treatment and legionella control
0845 0348952
Commercial Water Services
For enquiries relating to water and waste water services within private and public sectors including food & drink, manufacturing, education & healthcare
Oren Environmental
For enquiries relating to reed bed maintenance and large-scale desludging of wastewater assets
Supplier Management
For enquiries relating to becoming a supplier to Severn Trent Business Services
Security
If you have any concerns as a customer or supplier regarding the security of data or assets
0345 3510208
MOD Contracted Customers
For enquiries regarding properties that have been identified as being supplied water and/or wastewater services through the Ministry of Defence network and supply chain rather than the local public water and sewerage undertakers.
For network or supply queries
0345 3510208
For billing and payment queries
02475 380360
Severn Trent Water
For enquiries relating to water supply issues, meter readings or your water bill
