Temporary water use ban in Kent and Sussex areas

We’ve seen an extremely dry start to the year, with a sharp reduction in average rainfall between April – June 2022 making it the driest start to the year since 1976.  With August and September set to be just as dry, together with the hottest temperatures on record, demand for water is set to remain high. 

It can take up to 12 hours to treat and pump drinking water back out to our customers, so when people are using more water to do things like water their plants or fill paddling pools, the challenge can be to process enough water to meet demand.   

Whilst Severn Trent Services operate and maintain the water and wastewater assets on your site, we do purchase your water from South East Water, who have notified us that they have had no option but to restrict the use of hose pipes and sprinklers from 00:01 on Friday 12th of August in Kent and Sussex until further notice.

Therefore, this means that the use of potable water is prohibited for the below uses:

  • Watering a garden using a hosepipe
  • Cleaning a private motor-vehicle (or a trailer for such a vehicle) using a hosepipe
  • Watering plants on domestic or other non-commercial premises using a hosepipe
  • Filling or maintaining a domestic swimming or paddling pool
  • Drawing water, using a hosepipe, for domestic recreational use
  • Filling or maintaining a domestic pond (manmade or natural) using a hosepipe
  • Filling or maintaining an ornamental fountain (including a cascade or any other display of moving water, and includes filling by permanent plumbing)
  • Cleaning walls, or windows, of domestic premises using a hosepipe
  • Cleaning paths or patios using a hosepipe   
  • Cleaning other artificial outdoor surfaces using a hosepipe

For more information, please visit: southeastwater.co.uk/about/updates/tubs

We’d like to thank all our customers for their support in being mindful about non-essential water use, as the warm and dry weather continues into the summer.