Q12. I have only moved in recently but I’m being charged for prior years. Why is this?

The records and information held on occupiers of properties connected to the MOD’s
networks is not always up to date because we are not informed of a change in occupancy.
If you provide details to Severn Trent Services of exactly when you moved in, Severn Trent
Services will speak to MOD who will confirm whether the bill can be revised.