We’re delighted to announce that Abigail Hasnip has joined our team as our new Marketing Assistant! She brings with her an innovative approach to marketing that will revolutionise our communications. There are many exciting things coming over the next few months that we can’t wait to share with you, and Abigail will be a cornerstone of these developments.
Meet Abigail
Abigail began her career as a Graphic Designer, developing key skills revolved around communication, fuelled by her creativity and innovation. She later completed a Level 3 qualification in Digital Marketing. These studies ignited her passion for data, strategy and analytics, driving her marketing workflow with the help of evidence and insights.
“As a marketer, I will never consider my job complete. It is my role to probe in to all of our communications in pursuit of the optimum customer experience.”
With transparency and expertise at our core, Abigail’s role will aim to shape content and communication throughout the entire customer journey. Whether it’s introducing new customers to ACOP L8, or helping existing customers use ZetaSafe more effectively, Abigail will produce content that informs and inspires.
Importantly, Abigail’s experience in website development, search engine optimisation and social media management will help to make our platforms more helpful and accessible. She also has a well-rounded traditional marketing skillset, which will be applied to boost our already stellar customer experience to unprecedented levels of excellence.
Education and Beyond!
Additionally, Abigail’s skills will become an important part of our education package. We launched our new Training venture earlier this year because we believe education is an important part of the solution to the problem of Legionella. She’ll be working closely with Kris Rowland to produce engaging content about all things water.
At Severn Trent Water Hygiene, we see ourselves as partners with our clients, not just service providers. We strive to leverage our unique software solutions in order to be transparent with our customers and share our expertise, making water hygiene one less thing to worry about. Informative and engaging content is an important part of achieving this goal, so we are thrilled to have her with us.
