Meet the team

We're a growing team of water and wastewater experts, passionate about continuously improving

Accountable for: leading the organisation to deliver unrivalled nationwide water and wastewater asset management services for private networks.

Talk to me about: the water industry, water and wastewater innovation, sustainability, leading field teams, and operational excellence.

Email: Daniel.Mcardle@stservices.co.uk
Dan McArdle
Head of
Water Services Contracts
Accountable for: managing a team of industry-leading operations and maintenance professionals who expertly manage water and wastewater assets across the north of England.

Talk to me about: leadership, budget control, water and wastewater treatment, borehole and river extraction, strategic projects, and business planning.

Email: Mike.killingbeck@stservices.co.uk
Mike Killingbeck
O & M North
Accountable for: managing a team of industry-leading operations and maintenance professionals who expertly manage water and wastewater assets across the south of England.

Talk to me about: leadership, budget control, water and wastewater treatment, borehole and river extraction, strategic projects, and business planning.

Email: Darren.Clapson@stservices.co.uk
Darren Clapson
O & M South
Accountable for: leading a team of skilled professionals who deliver nationwide strategic and tactical installs and repairs to water and wastewater networks.

Talk to me about: water and wastewater infrastructure; repairs, renewals, and installs; compliance and commissioning; groundworks; and minor civils works.

Email: Nathan.Beauchamp@stservices.co.uk
Nathan Beauchamp
Infrastructure Services
Accountable for: ensuring our customer’s networks run effectively and efficiently by managing accounts, reducing cost, ensuring contractual reporting accuracy, and improving sustainability.

Talk to me about: proactively preventing, diagnosing, and solving your water and wastewater network problems with unmatched expertise, a passion for sustainability, and the latest technology.

Email: chris.gilbert@stservices.co.uk
Chris Gilbert
Network Optimisation
Accountable for: managing a nationally dispersed team of electricians, mechanics, and instrumentation control and automation technicians – all delivering proactive and reactive services.

Talk to me about: mechanical, electrical, repair, and maintenance services; people management; budget management; sewage treatment; construction design and management; and health and safety.

Email: James.holland@stservices.co.uk
James Holland
Mechanical, Electrical, Instrumentation Control, and Automation
Accountable for: managing a team of technical experts to achieve industry-leading performance improvements in Water Quality, Wastewater and Environmental compliance.

Talk to me about: environmental permitting, sampling analysis, surface and groundwater abstraction, sustainability, and treatment of potable and wastewater.

Email: jemma.jones@stservices.co.uk
Jemma Jones
Water Quality & Environmental manager
Accountable for: managing a nationally dispersed team of Jetvac and tanker operatives– all carrying out proactive inspections and and reactive services to exceed customer expectations.

Talk to me about: efficiency, sustainability, proactive planning preventing network issues, diagnosing your wastewater network problems, providing a clean or waste tankering solution and environmental compliance.

Email: suhail.abbaas@stservices.co.uk
Suhail Abbaas
Network Logistics
Accountable for: Accountable for managing a team of individuals who provide the core of the Customer Experience throughout Severn Trent Services, along with the programme management of planned and reactive maintenance of our assets. My role also encompasses the education of our customers both internally and externally.

Talk to me about: Leadership, Engagement, People Management, Customer journey and experience , Project management and Social value.

Email: sally-ann.betts@stservices.co.uk
Sally-Ann Betts
Customer Experience Lead