Severn Trent Services
Contact details by department can be found below
Aqualytix
For enquiries relating to water hygiene, water treatment and legionella control
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0845 0348952
Commercial Water Services
For enquiries relating to water and waste water services within private and public sectors including food & drink, manufacturing, education & healthcare
Oren Environmental
For enquiries relating to reed bed maintenance and large-scale desludging of wastewater assets
Supplier Management
For enquiries relating to becoming a supplier to Severn Trent Business Services
Security
If you have any concerns as a customer or supplier regarding the security of data or assets
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0345 3510208
MOD Contracted Customers
For enquiries regarding properties that have been identified as being supplied water and/or wastewater services through the Ministry of Defence network and supply chain rather than the local public water and sewerage undertakers.
For network or supply queries
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0345 3510208
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For billing and payment queries
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02475 380360
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Severn Trent Water
For enquiries relating to water supply issues, meter readings or your water bill