As a member of the Severn Trent Plc group of companies we actively engage with the values to serve our communities and build a lasting water legacy. We are proud to be part of a company that believes in its employees and strives to put customers first in every part of the business.
We understand the great responsibility placed upon us as your water supplier, we care about the environment that we operate in, and continuously look to improve the way that we work to protect it for you and future generations.
We put our customers first
We are here for you and will actively listen to make sure that we help you as quickly as we can.
We are passionate about what we do
We love what we do, we show this by always going the extra mile for you.
We act with integrity
Doing the right thing by our customers is something that is second nature to our employees.
We protect the environment
Looking after the environment for you and generations to come is our commitment to a better, greener future.
We are inspired to create an awesome company
We will work together to make sure that you get outstanding customer service, best value service and protect the environment you live in.
Modern Slavery Statement
We are committed to ensuring that there are no instances of slavery or human trafficking within our business or supply chain in line with Section 54(1) of the Modern Slavery Act 2015